hi there, thanks for reaching out and we’re really sorry to hear about your experience.

everyone’s skin is different, and reactions like redness or irritation can happen if your skin is sensitive to a particular ingredient. for this reason, we always recommend doing a patch test before applying any self tan to a larger area, especially if you have reactive or sensitive skin.

we’d suggest discontinuing use of the product immediately and allowing your skin to fully settle. since the product wasn’t suitable for your skin, the best next step would be to return it to the retailer you purchased it from, as they’ll be able to assist you with their return process. please let us know if you have any other questions 💖

to avoid a streaky tan, make sure you're not using too much product (use only 1-2 pumps per limb) and make sure you rub it into your skin until completely dry! always wash your hands after applying as they absorb product as you're tanning and the skin on our hands absorb more product than our body/legs! for tanning your hands, use a mitt or brush over the top of a moisturiser/lotion for best results and only use a very small amount! xx